Privacy Policy

ON THIS PAGE

1. Who we are 2. What we collect 3. How we use it 4. Your project data 5. Sharing and processors 6. Hosting and location 7. Retention 8. Security 9. Your rights 10. Cookies 11. Contact us

1. Who we are

BuildFlow is a construction and fit-out management system produced by Royex Technologies L.L.C, a software company registered in Dubai, United Arab Emirates. Where this policy says "we", "us" or "our", it refers to Royex Technologies L.L.C acting as the provider of BuildFlow.

Our registered office is Office 1706, 17th Floor, Saheel 2, 28th Street, Al Qusais – Al Nahda 1, Dubai, UAE.

2. What we collect

We collect only what we need to respond to you and to deliver the software.

We do not buy contact lists, and we do not ask for payment card details through this website.

3. How we use it

We use the information above to reply to your enquiry, prepare and run a demonstration, scope and price an implementation, deliver and support the software you have licensed, and meet our legal and accounting obligations in the UAE.

We may send you occasional product updates or guides relevant to construction and fit-out businesses. Every such message carries an unsubscribe link, and opting out never affects your support or licence.

4. Your project data

The commercial and operational data you enter into BuildFlow — bills of quantities, rates, variation orders, invoices, retention records, snags, RFIs, drawings, daily reports and the rest — belongs to you. We claim no ownership over it and we do not use it to train models, benchmark against other clients, or share it with third parties.

Where you license BuildFlow with source code ownership, that data sits in a database you control. Our access is limited to what you grant us for support, and it can be revoked at any time.

5. Sharing and processors

We do not sell personal data. We share it only with service providers who help us operate — email and hosting providers, and the accounting and legal advisers we are required to use — and only to the extent they need it. Each is bound by confidentiality obligations.

We may also disclose information where a UAE court, regulator or law enforcement body compels us to.

6. Hosting and location

BuildFlow can be deployed on UAE or Saudi cloud regions, or on your own infrastructure. Where you choose in-country hosting, your project data stays in that jurisdiction. Business correspondence and enquiry records are held on systems administered from Dubai.

7. Retention

Enquiries that do not lead to an engagement are deleted within 24 months. Client records are kept for the life of the licence and then for the period UAE commercial and tax law requires. You may ask us to delete your enquiry sooner at any time.

8. Security

We use encryption in transit, role-based access control, audit logging and least-privilege administration. No system is perfect: if a breach affects your data, we will tell you and the relevant authority without undue delay, and explain what happened and what we are doing about it.

9. Your rights

You may ask us for a copy of the personal data we hold about you, ask us to correct it, ask us to delete it, or object to us using it for marketing. Write to us using the details in section 11 and we will respond within 30 days.

10. Cookies

This site uses cookies to keep the interface working and to measure traffic in aggregate. You can block or delete cookies in your browser settings; the site will continue to function, though some conveniences may not persist between visits.

11. Contact us

For anything in this policy, or to exercise a right described in section 9, reach us at: