Terms & Conditions
The terms on which we provide this website, demonstrations and the BuildFlow software. Last updated 11 August 2026.
1. These terms
BuildFlow is produced by Royex Technologies L.L.C, Dubai, United Arab Emirates. By using this website, requesting a demonstration or licensing the software, you accept the terms below. Where you and we have signed a separate agreement, statement of work or licence, that document prevails over anything on this page.
2. Using this website
The content here — text, screenshots, diagrams, logos and the BuildFlow name — belongs to Royex Technologies L.L.C or its licensors. You may read, print and share it for your own evaluation. You may not republish it commercially, present it as your own, or use it to build a competing product.
Figures shown in product screenshots are illustrative and do not represent any real client's commercial data.
3. Demonstrations and quotes
Demonstrations are free and carry no obligation on either side. Any material you bring to a demonstration — a bill of quantities, rate library or project file — is treated as confidential and is not retained after the session unless you ask us to keep it.
Written quotations are valid for 30 days unless stated otherwise, and are based on the scope described in them. Timelines quoted before scoping are estimates, not commitments.
4. Licence and source code
On full payment we grant your company a perpetual, non-exclusive licence to use BuildFlow with unlimited users and unlimited transactions, for your own business operations.
Where your agreement includes source code ownership, the source for your configured system is handed over to you on completion. You may modify and host it yourself. Modifying the code may affect our ability to support it; we will tell you where that applies before you proceed.
Reselling, sublicensing or distributing BuildFlow as a product of your own requires our written agreement.
5. Scope and change requests
Each implementation is defined by a signed scope document covering modules, workflows, fields, reports, integrations and acceptance criteria. Work outside that scope is handled as a change request, priced and agreed in writing before it starts — the same discipline we build into the software for variation orders.
Delivery dates assume your team provides data, decisions and sign-offs within the agreed windows. Delays on that side move the dates accordingly.
6. Fees, VAT and payment
Fees, milestones and payment terms are set out in your quotation or agreement. All prices are exclusive of UAE VAT, which is added at the prevailing rate where applicable. Invoices are payable within the period stated on them.
We may suspend work or support on materially overdue accounts after giving written notice.
7. Support and warranty
We warrant that the delivered system performs materially as described in your scope document. Defects reported during the warranty period stated in your agreement are corrected at no charge.
The warranty does not cover faults caused by changes made outside our control, third-party services we do not supply, or use of the system contrary to the documentation.
8. AI agent output
BuildFlow's AI agents draft proposals and bills of quantities, and raise alerts on cost and programme. Their output is a working draft and a prompt for human judgement — not a professional opinion and not a substitute for your estimator, quantity surveyor or project manager.
Every commercial document issued from the system must be reviewed and approved by an authorised member of your team. You remain responsible for what you send to a client.
9. Data and confidentiality
Your project and commercial data belongs to you. We treat it as confidential, use it only to deliver and support the software, and do not use it to train models or benchmark other clients. Our handling of personal data is described in our Privacy Policy.
Each side agrees to keep the other's confidential information private, and to use it only for the purpose it was shared.
10. Liability
Nothing here limits liability for fraud, or for anything that cannot be limited under UAE law. Subject to that, our total liability arising out of an engagement is capped at the fees you have paid us under it in the preceding twelve months.
Neither side is liable for indirect or consequential loss, including loss of profit, loss of contract or loss of anticipated savings.
11. Term and termination
Either side may terminate an engagement for material breach that is not remedied within 30 days of written notice. On termination you pay for work properly performed up to that date, and we return or delete your data as you instruct. A perpetual licence already granted and paid for survives termination.
12. Governing law
These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of Dubai have exclusive jurisdiction. We will always try to resolve a disagreement by discussion first.
28th Street, Al Qusais – Al Nahda 1, Dubai, UAE
This page is a plain-language summary and is not legal advice. Please have your own counsel review any agreement before signing.